Terms of Use

Terms of Use

Last updated: 28/10/2025

1. Overview

Welcome to Trace My Genealogy, owned and operated by NeedItOnline Pty Ltd (ABN 90 602 073 585) (“we”, “us”, “our”). These Terms of Use govern your use of our websites, including https://tracemygenealogy.com, https://tracemygenealogy.com.au, and any related subdomains, tools, downloads, courses, and affiliate resources (collectively referred to as “the Sites”).

By accessing, browsing, or using our Sites, you agree to be bound by these Terms, our Privacy Policy, and any other applicable laws or regulations. If you do not agree, you must not use the Sites.

2. About Trace My Genealogy

Trace My Genealogy provides access to genealogy learning materials, printable resources, and curated links to external research tools. Some links may direct you to third-party sites or affiliate partners from which we may receive a commission. Our aim is to offer educational and research support for family-history enthusiasts and genealogists.

3. Eligibility

You must be at least 16 years old to use our Sites. By using the Sites, you represent that you meet this age requirement and have the legal capacity to enter into binding contracts under Australian law.

4. Your Use of the Sites

You agree to use the Sites only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment.
You must not:

  • Post or transmit unlawful, defamatory, obscene, or harmful content.
  • Attempt to gain unauthorised access to any part of the Sites or servers.
  • Use the Sites to distribute spam, malware, or phishing content.
  • Scrape, data-mine, or reproduce the Sites’ content for commercial use without written permission.

5. Intellectual Property

All content on the Sites—including text, graphics, logos, images, downloads, designs, courses, and databases—is the property of NeedItOnline Pty Ltd or its content providers and is protected under Australian and international copyright laws.

You may view and print content for personal, non-commercial use only. You must not copy, distribute, modify, or reuse our content without express written consent.

Where content includes genealogical links to third-party websites, those external resources remain the intellectual property of their respective owners.

6. Accuracy of Information

We strive to ensure all information provided on the Sites is accurate and up to date. However, genealogical resources and third-party data can change without notice. We do not guarantee that all links, databases, or downloadable content will be accurate, complete, or available at all times.

You acknowledge that all research and family-history interpretation is undertaken at your own discretion.

7. External Links & Affiliates

Our Sites contain links to third-party websites, affiliate programs, and genealogical databases (collectively “Third-Party Sites”).

  • We are not responsible for the content, privacy policies, or practices of any Third-Party Sites.
  • Some links are affiliate links, meaning we may earn a commission if you make a purchase through them. This commission comes at no extra cost to you.
  • We disclose affiliate relationships clearly where they appear and only promote partners we believe provide reputable, relevant, and valuable resources for users.

Your interactions with third-party providers are solely between you and that provider.

8. User Accounts & Subscriptions

Certain areas of our Sites, such as courses or downloadable resources, may require you to create an account or subscribe.
You agree to:

  • Provide accurate and current information.
  • Keep your login credentials confidential.
  • Be responsible for all activity under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or are used for unauthorised or illegal activity.

9. Purchases, Payments & Refunds

Where our Sites offer paid content (e.g., printables, premium courses, or subscriptions):

  • All prices are in Australian Dollars (AUD) unless otherwise stated.
  • Payments are processed through secure third-party gateways.
  • Refunds are offered in accordance with the Australian Consumer Law (ACL) for faulty or misrepresented products.
  • Downloadable digital products are generally non-refundable once accessed, unless required by law.

10. Affiliate Disclosure

Trace My Genealogy participates in affiliate marketing programs that include genealogy services, archival databases, and relevant educational platforms.

  • We may earn commissions from qualifying purchases.
  • Affiliate relationships do not influence our editorial content, reviews, or recommendations.
  • We aim to provide transparency by clearly identifying affiliate links within our content.

11. Limitation of Liability

To the maximum extent permitted by law, we exclude all liability for any loss, damage, claim, or expense arising from your use of the Sites, including:

  • Errors, omissions, or inaccuracies in content.
  • Downtime, interruptions, or technical issues.
  • Loss resulting from reliance on external or affiliate resources.
  • Loss of data, business interruption, or indirect or consequential damages.

You use the Sites at your own risk. If the Australian Consumer Law applies, our liability is limited to re-supplying the service or refunding the cost of the service.

12. Indemnity

You agree to indemnify and hold harmless NeedItOnline Pty Ltd, its directors, employees, and partners from any claims, damages, or losses (including legal fees) arising from your use of the Sites, breach of these Terms, or violation of any applicable laws.

13. Privacy

Your use of the Sites is also governed by our Privacy Policy, which outlines how we collect, store, and use your personal information, including affiliate tracking and analytics.

14. Termination or Suspension

We may suspend, restrict, or terminate your access to the Sites or your account at our discretion if:

  • You breach these Terms or any applicable law.
  • Your actions harm or threaten the integrity of the Sites or users.
  • You engage in fraudulent or abusive activity.

Upon termination, your right to use the Sites will immediately cease.

15. Changes to These Terms

We may revise or update these Terms from time to time. The latest version will always be posted on this page with the effective date. By continuing to use the Sites, you agree to the updated Terms.

16. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the State of Queensland, Australia.
Any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of Queensland.

17. Contact Us

For questions about these Terms, please contact:

Trace My Genealogy
NeedItOnline Pty Ltd (ABN 90 602 073 585)
Email: privacy@tracemygenealogy.com
Website: https://tracemygenealogy.com